Frequently Asked Questions
Basic Questions
What
is aSkysoft Screen Recorder?
How does it work?
What can I do with
it?
What is the
system requirement?
Ordering Questions
Is
your online order form secure?
Is the price an one time cost or are there other fees?
Do I have to pay
for the technical support?
What happens
after I send in the order?
Technical Questions
How to
select region?
How to record
audio also?
I
have more questions - what should I do?
Basic Questions
What is aSkysoft Screen Recorder?
aSkysoft Screen Recorder is a software tool to record your screen
operation, you can select to record audio also. aSkysoft Screen Recorder can
record region, fixed size region or full screen of the desktop of your computer
to video, you can also record audio into the video from any source like
microphone, line-in, speakers etc. The program can manage your recording files
also, such as preview, playback, copy, copy to, move to, delete etc.
How does it work?
Simply run the program, then click "Region" toolbar button and
select a region type for recording; Then click "Options" toolbar button to open
the options dialog, if you want to record audio also, select "Audio" tab page,
then select "Record audio from microphone" or "Record audio from speaker";
Select a folder in the folders bar to save recording file under, then press
"Record" toolbar button or record start hot key to start recording, when you
want to stop recording, you can press record stop hot key; At last you can
select the file and playback.
What can I do with it?
Record screen! It can record all your desktop activity into
video file, and can record audio into video from any source if needed, such as
from microphone, line-in, speakers etc.
What is the system requirement?
You will need a Pentium 100 PC or higher, 16MB RAM or more. The
operating system should be Windows 9x/ME/NT/2000/XP/2003/Vista.
Ordering Questions
Is your online order form secure?
Yes, it is secure. Many people select online payment option. Also
you can use PayPal that will not give your credit card info to others
or offline payment option such as pay by phone, fax or mail etc.
Is the price an one time cost or are there other fees?
The price is a one time cost only. There are no monthly or yearly
charges whatsoever.
Do I have to pay for the technical support?
All technical support are free for life to registered users. Any question please feel free
to contact us.
What happens after I send
in the order?
You will receive an email confirming your order shortly after sending
the online order form. Then, within 24 hours, you will receive a
second email with your registration name, code, and instructions
to get started!
If you do not get your code... or if you've lost it (Hey, it happens!
:) ... please email us at
.
Please include your name, address, email address. We will be happy
to help you.
Technical Questions
How to select region?
Run the program, then click "Region" toolbar button and select
a region type for recording:
a. Region: This option requires you to draw a record region manually after
click "Record" button to start recording.
b. Fixed Region: This option requires you define a fixed size record region
immediately after select, you can also fixed it's top-left corner if needed.
Then you no need to draw record region manually every time when you click
"Record" button to start record.
c. Full Screen: This option record full screen of the desktop of your computer.
How to record audio also?
The program not record audio as default, if you want to record audio while
recording screen, please click "Options" toolbar button, then select "Audio" tab
page, then select "Record audio from microphone" or "Record audio from speaker".
Then configure the device, compress format etc or use the default settings.
I have more questions
- what should I do?
Please send email to